Privacy Policy

Last updated: 7 October 2026

This policy explains what information Skooterr (“Skooterr Media”, “we”, “us”) collects through skooterr.com and the Skooterr Media mobile app, and how we use it.

Information we collect

• Account details: your name, email address, phone number, company name, profession, city and country.
• Requirements and activity: the lead requirements you create, the leads delivered to you, notes and feedback you add, and your support tickets.
• Billing details: wallet balance, invoices and transaction history. Card and UPI payments are processed by Razorpay. We do not store your full card number or CVV. For saved payment methods we keep only a label such as the card brand and last four digits or your UPI ID.
• Device information: a push notification token for your device, device type and the time you last used the app, so we can send notifications and keep your session signed in.
• Uploads: your profile photo, if you add one.

How we use it

• To create your account, verify your email and sign you in.
• To match and deliver business leads to you and to run your requirements.
• To process payments, issue GST invoices and handle refunds.
• To send service messages by email, in-app notifications and push notifications, such as new leads, requirement updates and billing alerts. You can change these in Settings.
• To provide support, prevent misuse and improve the service.

Lead data you receive

Leads contain contact details of business prospects. You should use them only to contact those prospects about relevant products or services and in line with applicable law.

Sharing

We do not sell your personal information. We share it only with service providers that help us run Skooterr: Razorpay for payments, our email provider for transactional email, Google Firebase for push notifications and our hosting provider. We may also disclose information when required by law.

Retention and security

We keep your information while your account is active and for as long as needed for invoicing, tax and legal purposes. Passwords are stored hashed, and traffic to our site and app is encrypted with HTTPS. No system is completely secure, so please keep your password private.

Your choices

• You can update your profile and notification preferences in the app under Settings.
• You can turn off push notifications in your phone settings.
• You can ask us to delete your account and personal data from Settings or by emailing us. Some billing records must be kept for legal reasons.

Children

Skooterr is a business service and is not meant for anyone under 18.

Changes

We may update this policy and will change the date above when we do.

Contact

Questions about privacy: support@skooterr.com or +91 9409095536.